The Bed Centre

 01254

698989

Ring the shop for clearance items and offers and FREE local Delivery

At The Bed Centre Blackburn, we aim to help people discover those special finds to create a home that they truly love. Browse our selection online to see what’s in stock, and find just what you have been looking for.

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FREE LOCAL DELIVERY

Get a Quote

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What are the payment options?

credit card .pay pal ,bank transfer, cash on delivery,

What is your return policy?

Cancellation/Returns

:1 Please check over your goods on delivery to ensure that the packing is intact and all items appear to be in good condition before you sign for them. If you find your goods to be faulty, damaged, or incorrect please refuse the items and contact Customer Services as soon as possible. If you find that your goods are damaged after you have taken delivery please notify us as soon as possible. We ask that you inspect your goods within a reasonable time scale and prior to them being transported anywhere else.

2 If you are not satisfied with your purchase for any other reason (excluding manufacturing faults or misdescribed products) and report this, in writing, within 14 days, from the date of delivery, you will be given the option to return the product to us for a refund or exchange. You must ensure that the goods are adequately packed and it is your responsibility to return the product to us and to cover any associated costs of return (please include your reference number and name on any returns). If you fail to take reasonable care of the goods before they are returned to us, and this results in damage or deterioration, we will seek to recover the reduction in value from you. This policy does not affect your legal rights. This policy excludes made to measure items (items made to the consumer’s specification.

3 Prior to returning any goods you must inform Customer Services (within 14 days of receipt). If you do not return the goods within 21 days of receiving we will arrange to collect the item and deduct the carriage charge from your refund. If you refuse to release any goods that you have claimed a refund for, The bed centre will take legal action.

4 Once we have received the goods we will inform you and arrange for a refund or exchange.

• Please note; refunds may take up to 14 days to process.

• If you are unable to arrange your own carriage we will arrange this on your behalf through our carriers. Collections from customers are available Monday – Friday and are an all-day service 8am - 6pm. The drivers cannot call before collection and we cannot provide a narrower

• time window. The charge for collection will vary depending on size of items and location. Please ask a member of staff for the associated costs. The bed centre cannot be responsible for failed or delayed collections.

•  Should you wish to cancel your order or return your goods due to a manufacturing fault, once the fault has been confirmed, we will be happy to carry the associated carriage costs and make the necessary arrangements.

•  If the product has damaged, deteriorated or soiled in your care and through no fault of the manufacturing of the product, it is no longer eligible for a return

Availability of Goods

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• All products and services are subject to availability and may be withdrawn at any time.

•  Any goods that we are unable to supply will be refunded in full or the monies can be used for an alternative product.

•  Any items that are not in stock have a lead time. This lead time is an ESTIMATED time, in days, supplied to us by the manufacturer of the goods. The manufacturer aim to supply us with the goods within this time; however, this is not always possible. Where there are delays we aim to notify you as soon as we are informed.

Faulty  Items

Faulty items

• 1 If your item develops a fault we will deal with your complaint in accordance with your rights under the Sales of Goods Act 1979. You will also be supplied with a warranty/guarantee, which is in addition to your statutory rights.

Risk

• 2. We recommend that there is a responsible adult to take delivery of any goods and to sign for these goods on delivery. If you require the goods to be left without a signature, The bed centre will not be held responsible for any theft or weather damage of your goods. The goods will be left at your own risk and will only be left if there is a signed and dated note, with the customer’s permission, for the driver to take. We do not recommend that your goods are left outside, due to the threat of weather damage or theft.

•  Once delivery has been made it is the customers' responsibility to take reasonable care of the items.

Errors

•  In the event that any product is displayed with an inaccurate price, we have the right to withdraw and cancel the order prior to a contract being made .

• 3:2 Any errors that have been made in the description of our products will be rectified as soon as possible.

Orders

Orders – Making a contract with us

•  When you place an order with us, you are making an offer to buy goods. We will send you an e-mail to confirm that we have received your order, this confirmation email is the acceptance that a contract has been made between us. If there are any errors on your Email confirmation you must inform us as soon as possible for these to be rectified.

• All orders are subject to acceptance. All details supplied to The bed centre must be true and accurate.

•  If there are any problems with your order we aim to contact you as soon as we can.

•  All Images displayed are indications of the product, some items may have small variations in ticking and colour.

•  To place an order with us please follow the step by step guide on our website or contact our sales team who will assist you or place the order over the telephone.

•  To place an order with us, you must be a UK resident and over 18 years of age.

General

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•  These Terms and conditions apply to all orders placed online at blackburnbedcentre.com and over the telephone. By placing an order with the bed centre you are accepting to abide by these conditions. Please read them carefully and contact our Customer Service team if you have any questions.

• If you do not wish to comply with these terms and conditions, then you should not place an order and enter into a contract with the bed centre.

•  Please note that these terms and conditions do not affect your statutory rights

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